1. DEFINITIONS

We collect and generate various data points about you. Data by which you are identified is termed as "Personal Data". Personal Data does not mean information that is freely available or accessible in public domain. Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us. We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2023 to maintain the privacy of your Personal Data.

2. What Personal Information about Customers Does Digipay software private limited collect?

We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect: Information You Give Us: We receive and store any information you provide in relation to Digipay software private limited Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Digipay software private limited Services. Automatic Information: We automatically collect and store certain types of information about your use of Digipay software private limited Services, including information about your interaction with content and services available through Digipay software private limited Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Digipay software private limited Services and other content served by or on behalf of Digipay software private limited on other websites. Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our Careers, which we use to correct our records and deliver your next purchase more easily.

3. For What Purposes Does Digipay software private limited Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:-
◉ Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
◉ Provide, troubleshoot, and improve Digipay software private limited Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Digipay software private limited Services.
◉ Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Digipay software private limited Services.
◉ Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services
◉ Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
◉ Communicate with you. We use your personal information to communicate with you in relation to Digipay software private limited Services via different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads
◉ Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Digipay software private limited , and others. We may also use scoring methods to assess and manage credit risks.

4. Purpose of Digipay software private limited Application?

Digipay software private limited application is used to do recharges and also used to perform banking activities like Banking, money transfer, Aadhar Enable payment system, micro ATM, UPI payment system, collection UPI etc.

5. Why we are using Contact List?

We are using contact list because through this users no need to type the details manually. It will also increase the user performance. It will also increase the Application performance. User can easily handle the application through this.

6. What Information take?

By providing Us Your Information or by making use of the Digipay software private limited provided by the Digipay software private limited App or Digipay software private limited platforms, You hereby consent to the collection, storage, processing, disclosure and/or transfer of any or all of Your Personal Information (as defined below), Sensitive Personal Information (as defined below) and Non-Personal Information (as defined below) by Digipay software private limited Entities, as specified under this Privacy Policy. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website/Application to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

◉ Personal Information - any information that relates to You, which, either directly or indirectly, in combination with other information available is capable of identifying You as a person. Your personal information shall include but not limited to the following -,
◉ Your name, parent?s name, address, telephone number, e-mail address and other Digipay software private limited graphic information.
◉ Your date of birth, gender and marital status.
◉ Any other information provided by you as part of ?Know your customer? norms as required under applicable laws.
◉ Information related to transactions processed on Digipay software private limited platforms, excluding payment instrument details.
◉ Sensitive Personal Information - Data or information of a person means which consists of information relating to - Password
◉ Financial information such as Bank account or credit card or debit card or other payment instrument details Physical, physiological and mental health condition
◉ Any information relating to the above points shared by You.

Any of the information received by Digipay software private limited Entities for processing, stored or processed under lawful contract otherwise.Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information and may be regarded as Personal Information.

Non-Personal Information- We and our Service Providers may collect non-personal data while you access Digipay software private limited platforms via url, smartphones or any other mobile devices. This information shall not identify you as a person.
◉The devices and identification numbers of devices used by you to access Digipay software private limited platforms.
◉I.P address and information related to the I.P address.
◉Your geographic location, cookies stored on your browser/devices and behaviour on Digipay software private limited platforms.
◉ The operating system of your device, browser, browsing behaviour and any other data as permitted to be stored by mobile app stores.
◉ OTP sent to you by your issuer bank or Digipay software private limited platforms exclusively to carry out transactions on Digipay software private limited platforms.
◉ Your messages on message boards, chats or any other message/feedback areas shared on Digipay software private limited Platforms and Social Media.
◉Information may be collected in various ways and formats during the course of your visit or access to Digipay software private limited Platforms by way of - Visiting Digipay software private limited platforms.
◉ Registering on Digipay software private limited platforms as an user or merchant? or any other relationship that may be governed by terms and conditions listed on Digipay software private limited platforms.
◉Transacting or attempting to transact on Digipay software private limited platforms.
◉Accessing, links, e-mails, notifications sent or owned by Digipay software private limited platforms.
◉ Otherwise dealing with any of the Digipay software private limited Entities?
We and our Service Providers or Business Partners may also collect information made publicly available through other third-party platforms, through online or offline databases that are otherwise legitimately obtained and are subject to the third partys terms of use and/or privacy statement.
We may automatically track certain information about you based upon your behaviour on our App. We use this information to do internal research on our users Digipay software private limited graphics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. We and our Service Providers use data collection tools such as cookies/similar,etc on certain pages of the app to help analyse our app page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie" We and our Service Providers also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are session cookies, You are always free to decline our cookies if your device permits, although in that case you may not be able to use certain features on the app and you may be required to re-enter your password more frequently during a session

7.Digipay software private limited FEES

7.1- In consideration of and subject to payment of the Digipay software private limited Fees, Digipay software private limited has agreed to make available the Digipay software private limited Quids Services to you as per these Terms and Conditions as specified in Annexure A.
7.2- Quoted Digipay software private limited Fees is exclusive of any applicable taxes, all of which shall be the liability of and charged to you.
7.3- Digipay software private limited shall be entitled, without exception and at its discretion, to deduct from any payments to be made to you, all outstanding Digipay software private limited Fees and any taxes.

8. About services :

a. Recharge
  It includes, Prepaid Mobile Recharge, Postpaid mobile recharge, Data Card etc.
b. BBPS
  It includes all the bill payment, and Recharges of mobile prepaid, postpaid, electricity bill payment, Gas Bill Payment etc.
c. Money transfer
  User can transfer the money from his wallet to bank account directly.
d.AEPS(Adhar Enable payment system)
  User can do the AEPS transaction through biometric device, they can take the fund to his wallet from user bank accounts, after that it take the amount to his bank account
e. Pan Card
   PAN (Permanent account number) cards are a necessity for all taxpayers in the country. To file for taxes, the Government of India has made it mandatory for all taxpayers to have a PAN card.
f.Loan
  Through the KRISHNA RECHARGE loan service, retailers and customers can quickly get loans from reliable banks and companies at an attractive interest rate with very few documents.

9. Usage of Your Personal Data

Digipay software private limited aspires to deliver a safe, efficient, smooth and customized experience. We aspire to provide services and features that most likely meet your needs, and to customize our Website/Application to make your experience safer and easier. Digipay software private limited may collect, use, store and transfer your Personal Information including Sensitive Personal Information and Non-personal information for the following purposes
◉ Verification of your identity, access, privileges assigned in order to provide the services you request, or we intend to offer.
◉ To resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services,
◉ To inform you about online and offline offers, products, services, and updates; customize your experience and Improving your experience while using the application by presenting advertising, products and offers tailored to you.
◉ To detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
◉ To analyse Digipay software private limited graphic and profile data about our users activity on our app.
◉ To help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad Digipay software private limited graphic information.
◉ Responding to the judicial process and providing information to law enforcement agencies or any government agency in connection with a query/investigation on matters as permitted by law.
◉ Allow third parties to contact with You for products and services availed/requested by You on Digipay software private limited platforms or third party links.
◉ To identify security breaches and attacks, investigating, preventing and taking action on illegal or suspected fraud or money laundering activities and conducting forensic audits as part of internal or external audit or investigation by any of the Digipay software private limited Entities or government agencies located within India or outside Indian Jurisdictions.
◉ Sharing, disclosing and transfer of data in case of any major event such as merger, acquisition, sale or transfer of assets in case of any Force Majeure event to any other Digipay software private limited Entity or third party.
◉ For data processing, statistical or risk analysis and for analytics and review for improvement of the product/services.
◉ For designing and marketing, Digipay software private limited products/services and its affiliates products/services.
◉ For conducting risk management.
To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad Digipay software private limited graphic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and Digipay software private limited graphic information (like zip code, age, or income level). We use this data to tailor your experience at our app, providing you with content that we think you might be interested in and to display content according to your preferences.

10. Company Details & Contact

a. Name : Digipay software private limited Payment Solution
b. Address :160, NARAYAN NAGAR SOCIETY, NR BAPASITARAM CHOWK, SIMADA GAM, Surat, Gujarat, 395010
c. Email - [email protected]